Shipping - Ford F150 Diesel Forum
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post #1 of 12 (permalink) Old 01-22-2019, 03:49 PM Thread Starter
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Shipping

So as of today, my truck is built and awaiting shipping. EST. Delivery of Feb. 7th. Is this accurate? It’s going New Jersey. How did the shipping part go for other prof this forum recently? Thanks
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post #2 of 12 (permalink) Old 01-22-2019, 07:23 PM
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Originally Posted by RocknRescue View Post
So as of today, my truck is built and awaiting shipping. EST. Delivery of Feb. 7th. Is this accurate? Itís going New Jersey. How did the shipping part go for other prof this forum recently? Thanks

Read my "Hurry up and wait" post..

Mine was finished Dec18....Ford issued me an ETA that has been revised twice. See the post for my experience AS of today.. Its still in Dearborn

Rodney
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post #3 of 12 (permalink) Old 01-24-2019, 03:22 PM Thread Starter
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Truck is now in transit.
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post #4 of 12 (permalink) Old 01-26-2019, 09:42 AM
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Truck is now in transit.
Great news -- wish i could say the same for mine

Came you fill me in on :

Date you ordered ?

Build Date ?

Thanks- Rodney
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post #5 of 12 (permalink) Old 01-26-2019, 10:23 AM
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@RLVoumard - it is possible that Ford (understanding their train freight dilemma) is using car/truck carriers over the roads for deliveries closer to Dearborn or Kansas City (East Coast, Midwest, etc.) even if this mode of shipping is not as economical. I would find it hard to believe that zero trucks have been delivered to dealers over the past couple of months.

I know this offers no consolation to you or your situation, but just providing a possible explanation as to how @RocknRescue might be getting his truck sooner than yours.

Hang it there and keep the appropriate pressure applied to your dealerships's GM/owner. I would think you should be able to leverage this into a price reduction or maybe free oil change services for your inconvenience, if your dealer truly wants to keep a happy owner. You can use @RocknRescue 's delivery info to create that leverage if you don't think you have any... Ask the GM how @RocknRescue is getting his truck before yours when yours was ordered and built "n" days before yours.
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post #6 of 12 (permalink) Old 01-26-2019, 11:00 AM
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@RLVoumard - it is possible that Ford (understanding their train freight dilemma) is using car/truck carriers over the roads for deliveries closer to Dearborn or Kansas City (East Coast, Midwest, etc.) even if this mode of shipping is not as economical. I would find it hard to believe that zero trucks have been delivered to dealers over the past couple of months.

I know this offers no consolation to you or your situation, but just providing a possible explanation as to how @RocknRescue might be getting his truck sooner than yours.

Hang it there and keep the appropriate pressure applied to your dealerships's GM/owner. I would think you should be able to leverage this into a price reduction or maybe free oil change services for your inconvenience, if your dealer truly wants to keep a happy owner. You can use @RocknRescue 's delivery info to create that leverage if you don't think you have any... Ask the GM how @RocknRescue is getting his truck before yours when yours was ordered and built "n" days before yours.
It's been an interesting experience and process. I farm for a living , so my truck is truly my office. I normally buy from dealers stock. The local Ford store(s) have plenty of white /4x4/crew cab trucks - so this is my first experience ORDERING , might be my last. My conversation with the dealer will be as you stated above -I believe that some consideration is in order. If you give an ETA to a customer , this should be IMO a reasonable and accurate date. revised it 3 times - People plan on this to Sell their current vehicle ( as I did back in Dec , when I had a Jan 3 eta ) organize financing- ETC. If the shoe were on the other foot and I promised to come and harvest your crop, gave you an ETA that I revised 3 times - what would happen.... Truth is and this is what bothers me the most---- The dealers seems to know that shipping was a mess, failed to tell me this when I ordered the truck. I was not a walk in customer - I had been working with the dealer on a new truck way back in April and timed the order for delivery of a 2019 ---- they knew what was going on ....

Customer Service is a lost art
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post #7 of 12 (permalink) Old 01-26-2019, 11:17 AM
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@RLVoumard - I now fully understand your situation and fully agree with your position, as what has happened to you is not acceptable. I would definitely be trying to get some form of compensation or consolation from Ford and/or your dealer.

Sorry if I came off as indifferent in my previous posts, as my situation was very different in that I had factory-ordered my 2015 Platinum (knew what I was getting into) and I had literally nothing on-the-line since I was trading in my 2015 Platinum towards my 2018 Platinum. So besides the inconvenience of not having a newer F150 with the diesel engine, I was truly just playing the "waiting game" and getting nothing more than annoyed with Ford dragging their feet on the F150 Diesel roll-out.

Given that your truck is your lifeblood, I can understand your frustration and will no longer try to trivialize it. Sorry for my previous posts.
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post #8 of 12 (permalink) Old 01-26-2019, 12:04 PM Thread Starter
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Truck ordered on 11/29/2018
Finished production 1/19/2019
Shipped 1/24/2019
ETA: 2/5/2019
Dealer stated on his computer, he has arrival between 1/31 and 2/5.
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post #9 of 12 (permalink) Old 01-26-2019, 12:12 PM
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@jmperkink- Not a problem . I have enjoyed your insight . Thought I would give more details on the truck and my situation. I knew that I needed a new truck in 19 , and really no longer needed a F250 , we had bought a 2017 2.7 F150 ECO that my son drives and I knew my new truck would be a F150 Ford came along with the diesel at the right time.


Stay Tuned
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post #10 of 12 (permalink) Old 01-26-2019, 12:15 PM
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Originally Posted by RocknRescue View Post
Truck ordered on 11/29/2018
Finished production 1/19/2019
Shipped 1/24/2019
ETA: 2/5/2019
Dealer stated on his computer, he has arrival between 1/31 and 2/5.
Thank you - you might want to VERIFY with your dealer that the truck has left Dearborn--- double check the HAS BEEN SHIPPED and its not ( as in my case WAITING TO BE SHIPPED ) I have always had an ETA , buts it never been accurate
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