Essentially you have to do what makes the most noise and what gets the right attention. Social media these days dominates all forms of media to the point celebrities get paid well into the six figure range for mentioning a product/brand on Instagram!I have a similar problem. On 7/15, my estimated delivery was 7/16 (as it has been for weeks) with 0 days to delivery. On 7/16, the Estimated delivery date was completely deleted. It shows “in transit.” I called the salesman who doesn’t have an ETA. A friend told me he had a similar problem and went on Twitter with a direct message to Ford, and his arrived soon after. I’m not a Twitter person....but maybe I should be.