Exhaust System Failing

393 Views 6 Replies 4 Participants Last post by navyR113, 19 d ago

Paul Neubauer

Discussion Starter · 21 d ago

My truck is not happy about it's exhaust emission system and keeps sending alerts even though it seems to be running fine.

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Dunrollin

· #2 · 21 d ago

Good news- your truck is still under warranty. Bad news- there are no parts available. Hope the dealer can get you up and running quickly.

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Paul Neubauer

Discussion Starter · #3 · 21 d ago

Dunrollin said:
Good news- your truck is still under warranty. Bad news- there are no parts available. Hope the dealer can get you up and running quickly.

I tried taking it in once and they said they would need the truck left there but wouldn't even look at it for several weeks and would not give me a service loaner until they are able to look at the truck.

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jmperlik

· #4 · 21 d ago

So they expect you to drive it in derate/"limp" mode?

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Paul Neubauer

Discussion Starter · #5 · 21 d ago

jmperlik said:
So they expect you to drive it in derate/"limp" mode?

They expect me to walk home and to work for weeks unless I want to pay for my own rental car. They don't really care about the customers needs these days.

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jmperlik

· #6 · 21 d ago

I'd be causing a stink with the GM, as I only have one (1) vehicle and their parts supply chain issues should be sorted out by now. Kinda ridiculous having to make monthly truck and insurance payments for something < 3 years old (still covered by Ford's 3yr/36K Bumper-to-bumper warranty) that you can't drive.

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navyR113

· #7 · 19 d ago

jmperlik said:
I'd be causing a stink with the GM, as I only have one (1) vehicle and their parts supply chain issues should be sorted out by now. Kinda ridiculous having to make monthly truck and insurance payments for something < 3 years old (still covered by Ford's 3yr/36K Bumper-to-bumper warranty) that you can't drive.

I would also call Ford corporate's customer service and let them know exactly what your dealership is trying to pull (you'd be surprised how quickly the dealership's tune changes when you make your problem also their problem). Remember, the squeaky wheel gets the grease.

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