The EGR by-pass recall work seemed to go smoothly. I dropped it off at 8am Monday and it was ready by 10:30am the next day, but they were also addressing 3 issues:
1) EGR recall. I have about 3,400 miles on the truck. I asked them if they either of the screws had sheered off and fallen into the assembly and the response I got from the service rep was "No, if they would have discovered something like that, it would have been documented." Probably a typical BS answer, but with the minimal miles on my truck, I'd like to believe it. I also thoroughly inspected the engine bay after other reports of malpractice by other members. Everything is in place as it should be and the interior of the truck was just as is was when I dropped it off. So no complaints there. They seemed to do a thorough and job.
2) Truck rolls forward i park - It sounds like the techs spent considerable time trying to recreate the issue that I was having. He said that they parked it on an inclined area on their lot and finally got it to move forward in park ONLY when the rear wheels were on a wet or slick spot. He said that they got it to move forward a couple feet a few times. He said that they inspected all the cables, clips, etc. and everything was in it's proper place. He stated that, indeed, this is a newer set up and does not fall under the old recall for trucks rolling forward. He said that after observing the truck, it appeared that one rear wheel would slip on the wet or icy spot and, thus, the other rear wheel would actually roll/turn since it wasn't posi-locked. He said that since everything checks out to be correct on the truck, that I should start engaging the e-brake or posi-locking my rear end when parking it if there is ever a concern that it may roll. They also stated that having some weight in the bed may fix the problem. The conclusion by the service rep was basically "It is what it is." I obviously am not thrilled with that answer, but am at least relieved to know that apparently nothing is wrong with my new truck. I've been driving for over 30 years and have never had to think twice about parking any vehicle and putting it in more than park (I've only ever had to use the e-brake when traveling to mountainous states). To think that I now need to be aware of my parking surface/situation and have to make a decision about and hassle with engaging and disengaging the e-brake is frustrating to say the least on a vehicle of this caliber and price. It just baffles my mind that this is even an issue.
3) The final issue was that my tailgate would not drop when I hit the auto release on the key fob after they sprayed on the bed-liner. They figured out where the bed-liner coating was rubbing in 4 places and the tailgate was catching. This should have been discovered and addressed when I originally had the bed-liner sprayed on. I could have figured out what was causing the tailgate to stick and fixed it, but it was a matter of principle that the job was not completed correctly, plus they need to be aware that their 3rd party spray-in bed-liner company needs better quality control.
Overall, I can say am pretty pleased with that service stop, except for the explanation of why it rolls forward while in park. I went ahead and picked up two 2.5 gallon jugs of the correct Motorcraft DEF while at the dealership. Each jug was $13.99 which I thought was reasonable by dealership standards.