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Warranty Work Replace Turbo

1907 Views 8 Replies 7 Participants Last post by  beaker
All, I have a 2019 Lariat. I had it into the dealer for an oil change and the tech noticed a bunch of oil leaking from the turbo area. I purchased it from a dealer in Eastern Iowa so I had to take it back to them. The truck had 44K on it when I bought it and it now has 51K on it.

During the turbo replacement they said the air intake hose is cracked at the connection point and it's not covered under warranty. It costs nearly $500 to replace! How does an air intake get cracked? I feel like someone needs to look up the history on the truck and see what all has previously been done. Also the dealership offers a 12mth, 12,000 mile warranty via a 3rd party...wouldn't they cover it?

Not sure what caused the turbo to go bad either? I did find during the oil change that the air cleaner was extremely dirty, making me wonder if a previous dealer oil change went bad trying to remove the filter and then cracked the intake hose?

Anyone else have a turbo go bad?
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My turbo has not gone bad. It is not common for turbos to go bad (I currently have 5 turbo vehicles with the F-150's 72,000 miles being the youngest; none of my vehicles has ever lost a turbo). That said, they can go bad for many reasons. Variable vane mechanisms can freeze up. Bushings and bearings can fail. Seals can fail. Some turbos are more prone to failure than others, I have read of at least a few turbo failures on this forum. You can do a search to find them.

As for "the dealership offers...a warranty via a 3rd party"; it would normally cover something like that depending on the fine print, but it is not clear whether you purchased this warranty or if your truck came with this warranty. Take a look at your purchase agreement.

I don't know which end of the air intake hose the crack is located on, if it's at the turbo end, it is highly unlikely that the guys who changed the air filter caused it. Even if it is cracked at the airbox side, I don't think the air filter guys would damage it. I don't see how being dirty plays into anything. Assuming we are talking about he hose from the air box to the turbo, it is possible that it got brittle from the heat of the turbo and failed when they tried to pull it off for turbo replacement. If so, that is a tough call regarding who is responsible for the cost. Regardless of how you sort that one out, I would be looking at what they are quoting for the pipe. The air intake pipe is a $340 part. It appears to be held in place by one bolt and a hose clamp on either end. I would also assume that it gets removed and reinstalled during a turbocharger replacement. If that is the case, Ford warranty already paid the labor to R&R that part (or at least disconnect it from the turbo end, which would be the bulk of the labor). From the price you list, it sounds like they are trying to quote an hour of labor to do this, which would be about right if they had to remove the fender liner to access the lower hose clamp. That would already have been done if they replaced the turbo, however. I would certainly question them on labor for the hose..
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The turbo was likely fine and the oil was just leaking from the cracked intake pipe leaking oil down the turbo. This is a common thing, I've heard of countless turbos being replaced unnecessarily because of a mis-diagnosis. Were there any symptoms of warnings in the truck related to the turbo, because if not that's likely the culprit. A failing turbo will throw a lot of codes.
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In case you’re wondering the crankcase breather does run into the turbo intake. There is always some oil vapor coming out of the crankcase. If the intake tube was cracked it could leak out an make a mess.
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Turbo covered under Powerstroke 5yr/100K Engine warranty as per Post #27 in Powerstroke Warranty thread for which I think any Ford dealer must honor...
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Well for the record...They put dye in the oil and determined that it was leaking out of the top if the turbo. The air intake was covered by the 3rd party 12mth, 12K warranty w/$50 copay. I didn't notice any issues with performance before the turbo was replaced and it ran the same afterwards. No mechanic was available to answer me on what he thought caused the turbo issue. I know they replaced a ****-ton of seals and gaskets too. I'm glad the warranty covered that. It doesn't seem to regen as often? It was regenning at every 300 - 325 miles, seems to go around 400+ now?

Anyways, I have a delete kit for it. I'm trying to find the tunes. I purchased a EzLynk tuner when I had a 2018 F150 diesel but sold the truck during my divorce. I kept the EzLynk - I thought when it was sold with lifetime support it was just that but it is lifetime support while it is married up to your VIN #. New tunes are over $800 for delete support. I wish I knew more about it. I guess I will have to shell some money out? People that are deleted seem to really like their trucks.
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Hi! I was looking for a thread just like this. I have oil dripping from my turbo and don’t personally believe it’s the turbo. I was also told there was a loose hose near the area a few years ago that needed to be replaced. Is this the same intake hose that you guys are talking about? If so is this the same hose that AFE offer?
If so, I would rather buy the upgraded kit and repair than waste more dealership time and repairs $$$. Thoughts?

Also, I have 140k miles on this 3.0 Powerstroke. Transmission is serviced and truck runs amazing. Any timing chains or belts due anytime soon for this application?
@Mharter you are quickly approaching Ford's recommended interval of 150,000 miles on the timing and fuel pump belts. I have no direct knowledge of the time and cost but I have read that Ford pays dealers 4 hours to do the job under warranty so it should be less than 8 hours with the customer paying.

I think the cab has to be lifted for that but I am not sure. One Ford mechanic says lifiting the cab can be done in less than one hour. I would love to get more facts and especially a video of this operation.
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@Mharter you are quickly approaching Ford's recommended interval of 150,000 miles on the timing and fuel pump belts. I have no direct knowledge of the time and cost but I have read that Ford pays dealers 4 hours to do the job under warranty so it should be less than 8 hours with the customer paying.

I think the cab has to be lifted for that but I am not sure. One Ford mechanic says lifting the cab can be done in less than one hour. I would love to get more facts and especially a video of this operation.
Here is your video. This technician say 90 minutes or so.


I don't have the refrigerant recovery system, so this is not a job I intend to tackle (nor have the need to undertake) in the near future. I've seen fuel pump belts replaced in-situ on Land Rovers, so I would be surprised if it cannot be done on an F-150 without removing the cab, but cab removal may be fastest.
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