2019 F150 3.0L with 22,000 miles
Dealership just replaced mine under warranty. Service manager told me this is very common but good news he said! After replacing them he has not had one come back with the same issue. haha.

 

Same here. Started lagging and getting slow to respond, then the navigation started to skip. Dealer quickly diagnosed and replaced the module under warranty.

 

My 2018 is working as designed, hope it continues. I did the update to 19205 and had some real issues with that ordeal but now all is good. I hear the newer APIMs are having warranty issues and several have been replaced. Maybe take photos of the issues and visit the dealer? Hope yours gets straightened out soon!

 

Sorry I have been out of pocket, what is the 19205 update? Maybe I need it?

 

PM sent

 

Yes I replaced mine myself, bought off a guy on Ebay. They are known to go bad in all ford vehicles.

 

That sounds like the normal symptoms when the APIM is on its way out. It doesn't often black out but you get no GPS, slow response to inputs and, usaully the first evidence, bluetooth starts cutting in and out in the middle of calls. i have the issue on my 16 and it took 3 visits and 5 months before Ford would replace it as they could not get a code - even though they could see it with their own eyes! go figure.....

 

@wreedsvt - any reason you didn't have Ford replace it at their cost under your 3yr/36K bumper-to-bumper warranty?

 

@wreedsvt - any reason you didn't have Ford replace it at their cost under your 3yr/36K bumper-to-bumper warranty? Have you deleted?

I am weird and don't like them messing with my truck. I took it apart and put it back together very delicately.

 

Mine went bad, It would lock up and be really slow. Ford first tried to reload it and then later they just replaced it.

 

I bought mine from this guy and it worked first time and still working great

https://www.ebay.com/itm/FORD-SYNC-...PROGRAMMING/292915377387?ssPageName=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649

 

I upgrade to latest software and still has "lag/freezing", looks like APIM replacement. Dang, first EGR now this!

 

Yeah mine did same thing. Time to replace it unfortunately.

 

Must be an early model issue. Did they have to take much apart to replace?

 

Its a issue with EVERY FORD vehicle with Sync.

No. Pop the bezel off, remove screen and module is right there screwed to back of screen.

 

My dad has a 2017 F350 and his died too.



That's good, but with my past experience with Ford dealer I am still leery of their work. BUT, this APIM is not working so I must do what has to be done. Thanks my friend.

 

Right my screen w3ht black once and would not come back on fir a while thinking it was a battery issue since it was cold and then when I started the trucking took 15 minutes to come back up

 

I’ve been experiencing the same issues for about 3 months. It’s a daily work truck and I haven’t had the chance to get it into the dealer to let them tinker with a non-crucial repair. Same symptoms: super slow response, slow start up, doesn’t recognize phone being plugged in, no GPS. Sometimes it work like it should and other times it doesn’t. It’s very annoying that I’ve only had the truck for 9 months before it started acting up. It was one of my major concerns about buying a vehicle that was highly integrated and mostly digital. Give me my old Tacoma’s radio back with real buttons. Worked every time. Ugh!

 

APIM issues

I had issues with my 2014 F150 and I replaced it myself I ordered the replacement from 4dtech (I cant post the link) but google it their customer service is great. I agree with the other posts if its still under warranty have dealer replace it. This is a known issue with the APIM for the last decade FYI.

 

Funny how Ford's solution to this issue is to replace H/W (hardware) when the real problem is more likely a S/W (software) bug (most likely a memory leak in the Sync application) = I doubt there is any issue with the physical hardware.

 

Also maybe when they go in all the ones that are no longer under warranty like mine just did they can charge a fortune for the hardware and a fortune for the labor also. Sounds like a way to make some extra money cuz it’s not that much if u have someone else do it or can do it yourself.

 

I suspect it’s not software, but firmware, and it’s easier to change the component containing those chips than to reprogram or reflash them in situ.