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Recall 20E04: EGR By-Pass Valve Recall v2.0

85K views 330 replies 60 participants last post by  cd7902  
#1 ·
Here we go again!
1950
 
#2 ·
@dhuyck - thanks for the heads-up, as I just checked my FordPass app & also see the same recall.

I'll check with my Service Manager on Monday as to what vehicles this effects, but based on:
  1. Recall (vs Field Service Action for first EGR By-Pass valve replacement = FSA 18E02)
  2. Wording in recall text
  3. My early model year 2018 is part of this recall
  4. My 2018 has already had the first EGR By-pass valve replacement performed
that this is serious and probably affects all trucks since they started offering this engine in 2018.

There was a part revision after most of us had our FSAs performed:

Talked to my Service Manager regarding the P/N: JL3Z 9U438A vs P/N: JL3Z 9U438B EGR By-pass valve part numbers -- here's a summary:
  • He was unaware that there was a newer B P/N for the EGR By-pass valve assembly
  • He said there is no indication from Ford that there is anything wrong with the A part
  • He said he cannot do anything (e.g. replace my P/N: JL3Z 9U438A with a P/N: JL3Z 9U438B) until Ford tells him to do something
  • He told me we'd just have to keep a tight eye and ear on things
I'm not really surprised by anything he told me, though it doesn't give me a lot of confidence that the same issue could happen with the A part.

Sorry for the "non" post with not a lot of definitive information, but I think we'll just need to sit tight until Ford takes some corrective action and be aware that there is still a potential for the A part to have the same issue as the original part (as @duan0501 has proven)
so it will be interesting to see what the EGR By-pass valve part number is on what the recall replaces, as this feels like a EGR By-pass valve redesign to me.

Based on all of the above, I'm guessing that neither P/N: JL3Z 9U438A nor the P/N: JL3Z 9U438B part revisions solved the problem...
 
#6 ·
@dhuyck - thanks for the heads-up, as I just checked my FordPass app & also see the same recall.

I'll check with my Service Manager on Monday as to what vehicles this effects, but based on:
  1. Recall (vs Field Service Action for first EGR By-Pass valve replacement = FSA 18E02)
  2. Wording in recall text
  3. My early model year 2018 is part of this recall
  4. My 2018 has already had the first EGR By-pass valve replacement performed
that this is serious and probably affects all trucks since they started offering this engine in 2018.

There was a part revision after most of us had our FSAs performed:


so it will be interesting to see what the EGR By-pass valve part number is on what the recall replaces, as this feels like a EGR By-pass valve redesign to me.

Based on all of the above, I'm guessing that neither P/N: JL3Z 9U438A nor the P/N: JL3Z 9U438B part revisions solved the problem...
Does look like it may be a redesign. The Land Rover has been using this motor for quite a few years, but I think Ford redesigned the EGR. My Wife has a Discovery with the same motor and there have been no EGR recalls for her vehicle.
 
#4 ·
I will have official documentation and parts numbers to share from Ford Monday hopefully.
 
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#5 ·
Went to the Ford recall site and looked up my VIN. The site lists the latest alert as a Customer Satisfaction Program notice not a recall like stated in the FordPass app. That is weird because the website also lists the Door Latch Freezing Concern as a CSP, but my FordPass shows it as a Field Service Action. So I am not sure what to make of this, it could be a whole new replacement like the first recall (18E02) or it could simply be an extension of the EGR's eligible repair period (like the Door Latch Freezing Concern - 19N06 extended repair eligibility through 2029).
 
#7 ·
All,

I received the attached recall document from the Ford Dealership yesterday. In summary it states, “it may be possible for the exhaust gas recirculation (EGR) bypass valve shaft to fracture. After a fracture, a loose thrust washer can be set free from the broken valve shaft and has the potential to be ingested into the engine”. I fortunately was not included in the first replacement and am not looking forward to having things torn apart like others have already had done. I scheduled to have it completed the first week of December with the dealerships diesel technician...the replacement EGR valve kit is JL3Z-9U433-B.
 

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#8 ·
@schlotzj - thanks for posting the official recall document from Ford so quickly!
We improved from ~2 weeks the first time down to less than 24 hours for this round!

My observations/opinions/retractions:
  1. Recall only affects vehicles shipped from Dearborn MI Assembly plant (where my 2018 is from)
    => All engines are assembled in Dagenham, UK (outside of London)
    => Doesn't explain why no Kansas City MO assembled trucks are not affected, unless all diesels are from Dearborn?
    => Does anyone own a F150 PS Diesel assembled in the Kansas City Plant?
  2. Build date range is a almost year wider (9/13/2017 thru 10/05/19 vs 9/13/2017 thru 10/23/18)
    => Recall affects those already affected previously plus another model year
  3. Part revision is the "B" part (JL3Z-9U433-B)
    => "A" part revision is bad = all owners who got FSA 18E02 performed in 2019
    => "B" part revision is good
  4. Still no rental vehicle allowance (which I still think is ridiculous for 1-vehicle households like me)
  5. From the Reason For This Emissions Recall details, the holes drilled thru the shaft for the butterfly valve compromised the structural integrity of the shaft, so we don't know if:
    • "A" part revision "fix" drilled larger holes thru the shaft?
    • Original shaft diameter is too small => Was shaft diameter was increased in "B" part?
Overall this seems to be putting the same affected owners thru the same meat grinder as the last time, and pulls another year's worth of owners in with us. I guess they are fixing it again free-of-charge and everyone affected gets a free EGR "cleaning" as the entire EGR assembly will be replaced with new or remanufacture of the part.

I trust and have faith in my dealership's diesel mechanic, but based on how Ford handled (butchered) the EGR By-pass valve replacements for some owners the last time around, this will lead to diminished owner experience and loyalty.

Thoughts from those owners impacted again?

@Dunrollin - your new/replacement F150 PS Diesel outside the recall window?
 
#12 ·
It just showed up on my Ford Pass this evening.
 
#10 ·
My 2018 has the new 20E04 recall. My Bosses 2020 does NOT. My truck was built at Dearborn.

I can confirm I got JL3Z*9U433*A VALVE ASY, the 'A' part last EGR recall. Sad they didn't fix it right the first time.
 
#11 ·
Went back and looked at my service slip from the 18E02 EGR recall and I can also confirm the original EGR Valve was replaced with the JL3Z-9U433-A assembly. My truck was also built in Dearborn (though I think all the diesels are built in Dearborn because it is such a low production vehicle).
 
#13 ·
@jmperlik Thanks for asking. My "new" 2018 was built in last October 2018 and had the "New and improved" egr system, thus it did not need recall. I see this one is being recalled in this phase though.

I am going to wait a while until it seems the technicians have this skill set. Don't want to be the training truck for some newbe.
 
#14 ·
Been trying to get hold of my Service Manager today and keep getting his voicemail, so I figured I'd call the Service Department to see if the new JL3Z-9U433-B is available to perform this recall.

I was told by the service receptionist now that I first need to bring my truck in for an inspection first?!? She told me she had read thru the recall and that they need to inspect the current EGR By-pass valve now before they do anything...? I read thru the entire 20E04 PDF again and didn't find the word "inspection" anywhere in the text. I guess my engineering college degree gets trumped by a receptionist/scheduler making minimum wage.

I told her I have the 20E04 recall letter directly in front of me (Thanks to @schlotzj) and read her the first two (2) lines:
In some of the affected vehicles, it may be possible for the exhaust gas recirculation (EGR) bypass valve shaft to fracture. After a fracture, a loose thrust washer can be set free from the broken valve shaft and has the potential to be ingested into the engine.
and questioned what good an inspection now does me 1000 miles down the road = I wasn't taking an "inspection" as a resolution to a Ford-initiated recall for a engine part that may fail and cause catastrophic engine failure.

FWIW - mine shows ups as a Recall in FordPass app but as a CSP on the website:
1956

Perhaps this is the wishy-washiness of Recall vs CSP (Customer Satisfaction Program) seen between the Ford Pass app and the website @dhuyck and @Laytunes observed above? I don't see how this recall is any different from the first one, as this one also includes a "Stop Sale" on any new vehicles without this recall performed.

She told me to hold on while she talked to someone, and changed her story after coming back stating that they need to order parts first, and that they would call me after the parts came in. I specifically requested the lead diesel technician to perform 20E04, as he performed 18E02 the last time in ~4 hours (his first EGR swap)

She told me it would be an "all day" job and given the no rental car allowance, looks like I will be spending a day at my local dealership in the near future; therefore, I will ensure to get old vs new side-by-side pictures, as I am interested in how much soot coking/build-up has occurred since 18E02 was performed back in Feb 2019.

Just thought I'd let you know what my initial experience was with my dealer to prepare you for how you want to handle what your dealership may throw up/in your way. I'll post back when I get the call-back when the parts are in...

I still plan to stop in-person to my dealer to speak with my Service Manager to get additional details.
 
#15 ·
I received similar information this morning from my service adviser. She told me they do not have the parts yet so cannot schedule any recall work for 20E04. She believes parts will be available in mid January. Its scary to wait that long for something that sounds so critical. Also, Ford will be sending a separate letter in the mail to inform us when parts are available.
 
#16 ·
Here is the technical information.
 

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#18 ·
Stopped by my dealership today and got waved into the Service Manager's office as soon as I walked in the door.

Short summary: Parts were ordered yesterday when I called, should arrive tomorrow, and will be installed next week by their lead diesel technician.

While they have everything disassembled, now is the opportune time to install an engine block heater (same side of engine), so I had them order the block heater and cable assemblies also (15% discount on parts thru 11/25/20)

I'll post side-by-side pictures next week after they complete my recall.
 
#19 · (Edited by Moderator)
While they have everything disassembled, now is the opportune time to install an engine block heater (same side of engine), so I had them order the block heater and cable assemblies also (15% discount on parts thru 11/25/20)
Hey @jmperlik just a heads up. When I took mine in to have the engine block heater recall done had to go back 3 times, I kept getting an adaptive cruise control warning. Seems that on the diesels they have to remove the front bumper, or so I was told, and they didn't get one of the radar sensors plugged in good when putting it back together.
 
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#20 ·
Shows a recall on the FPass app but "customer satisfaction" action on the Ford recall website. My service dealer says it's a recall even though I had a new ERG installed a few months ago after getting a failure notice. Truck was parked almost a month as no one, including FOMOCO, could find a replacement. Turned out to be a new part #, information for which was never shared with my service guys. They just noticed the new number when they opened the box. I'm being told that the valve has to be replaced again regardless. Now the question is when they can obtain the parts while I'm waiting to leave VA for FL. My confidence level with FOMOCO has gone from 0 to sub zero.
2019, 3 liter. 34,500 miles to date. 30 days parked due to Ford's inability to furnish needed part. Otherwise love the truck and am getting about 24 mpg with am 800 # dog kennel attached to the bed.
 
#21 ·
@rupert - first things first, let me welcome you here to the forums, as I see this is your first post = sorry that your 1st post wasn't on a more pleasant topic.

Trying to dissect your post and sounds like you've been getting a bit of the FoMoCo run-around.
Some questions for you:
  1. Do you know the date of manufacture of your 2019 model year?
  2. Did your truck have the original FSA 18E02 (see below) previously performed?
  3. When you say you got "failure notice", are you talking about a CEL (Check Engine Light) or a letter from Ford?
  4. If a CEL, what was the code that the computer threw?
  5. What was the exact date you brought it in when you got the "failure notice"?
  6. What part number was shipped after a month before this 20E04 recall?
    JL3Z-9U433-A or JL3Z-9U433-B?
Sounds like you might have gotten caught in between these recalls timing-wise.

The part # for the new EGR By-Pass Valve being used for the 20E04 recall is JL3Z-9U433-B, which was first spotted in July of 2019 based on Post #96 of the infamous START HERE: Any owners affected by FSA 18E02 (EGR By-pass valve replacement) thread, so I would find it hard to believe that any of the faulty JL3Z-9U433-A version of the part would still be in Ford's parts supply chain more than a year later in late 2020.

From Post #18 of this thread, you can see that I called on Monday this week (11/23), the new JL3Z-9U433-B and gaskets were ordered, and they were scheduled to be delivered yesterday (11/25) from their parts distribution warehouse in NJ, so I don't understand how they could not locate this new JL3Z-9U433-B anywhere within the parts supply chain for you.

Believe it or not, I don't have any special "pull" with Ford other than being observant & vigilant here on these forums and setting a high expectation level based on the prices I paid for my vehicle and associated Ford Protect PremiumCare and PremiumMaintenance ESP (Extended Service Plans)
 
#22 · (Edited by Moderator)
Thanks. Here's what I know in regard to your questions:
  1. Do you know the date of manufacture of your 2019 model year? Built 10/3/2019. Took delivery on 10/30/2019
  2. Did your truck have the original FSA 18E02 (see below) previously performed? Don't know.
  3. When you say you got "failure notice", are you talking about a CEL (Check Engine Light) or a letter from Ford? CEL
  4. If a CEL, what was the code that the computer threw? I can't find the paperwork but was told it was a "faulty EGR valve."
  5. What was the exact date you brought it in when you got the "failure notice"? May 20, 2020. As I just happened to be passing a Ford dealership. Truck was repaired and returned June 12, 2020.
  6. What part number was shipped after a month before this 20E04 recall?
    JL3Z-9U433-A or JL3Z-9U433-B? Don't know as I don't have the paperwork at hand. Service rep said it was a "new" part number which to him indicated there had been ongoing issues with the valve. I had the truck in for its 30,000 mi service interval on 10/29 and there was no mention of a recall notice. I can't say when the recall notice popped up on my Ford Pass app. I had been dealing with FOMOCO for months trying to get the email address corrected on the account. So I only saw the recall notice last Thursday, 11/19. Coincidently I had an appointment with the dealer that day to replace the fuel filters which they had neglected on the 10/29 service. They, naturally, did not have the filters in hand, even though I had made the appointment a week earlier. So now I'm waiting for the valve replacement as well as the fuel filters. No, I'm not all satisfied with the dealer service (it's not the dealer from whom I purchased the truck. Just happens to be somewhat convenient as through that area fairly regularly.)
Thanks
 
#23 ·
@rupert - observations based on your responses to my questions:
  1. Un/lucky you as 20E04 covers vehicles built at Dearborn plant between 9/13/17 & 10/05/19
    => Based on your 10/03/19 Build Date, you're now pulled into 20E04 by three (3) days
  2. Your 2019 didn't require FSA 18E02 to be performed (Build Date was not in range for 18E02)
    => Recall 20E04 now pulls you into the "fun" us early owners were put thru
  3. If you brought it in for the CEL in May 2020, they should have replaced EGR By-Pass valve w/JL3Z-9U433-B
    => May want to track down/find your RO(s) to confirm the newer JL3Z-9U433-B was installed
    => If you did indeed have JL3Z-9U433-B installed, I would feel safe taking your trip to FL
  4. Not sure what availability of JL3Z-9U433-B was six (6) months ago in May/June 2020
    => 05/20/20 to 06/12/20 is more like 3 weeks
    => Don't know if dealer sat on the parts & fix since RO was warranty work for non-local owner
  5. Recall 20E04 just announced last week on 11/20/20
Sorry to hear about all of the issues you've had with your dealer, as Ford's dealer network seems to be spotty based on feedback I read here on the forums. Counting myself as lucky to have a good dealer with a great Service Manager and a solid lead diesel technician that take care of me and my 2018 F150 PS Diesel.
 
#26 · (Edited by Moderator)
I got a duplicate of the June repair order while at the dealer today. (Service fuel filters.) The part installed was actually "none of the above." Order says JL3Z-9U433-C. The original EGR also had a leaking cooler valve which seems to have been the reason for the CEL. Still waiting for the parts for the latest service call and will post the part nos when received.
 
#24 ·
Thanks. I'll try to get details on the last "fix" when they open tomorrow. Our probable itinerary is VA to FL. Several weekend trips in FL with the dogs and travel trailer. Longer trips to GA and AL for some events and back to VA in April. So, we're pretty much road hogs for the next several months. That's why I want to get this straight before heading south. Really appreciate the info here and wish i had found this forum while I was shopping for the truck. Happy holidays all.
 
#25 ·
Just got "the call" from my dealer that all of the parts for my 20E04 recall and block heater installation are in = parts were available in the greater NYC area based on how quickly my dealer's Parts Manager reacted. I suggest anyone else who is concerned about this recall to move fast before the parts supply chain dries up.

I'm scheduled for my 20E04 recall and block heater installation on Monday 11/30/20 at 8AM EST.

Will post back with outcome and hopefully some pics on Monday night.
 
#27 ·
@rupert - thanks for getting the duplicate RO printed up and now making things even crazier with the new "C" part!

I'll be checking EGR By-Pass Valve part numbers on Monday!!!
 
#28 ·
Scheduling snafu this morning = new guy handling the scheduling now who didn't realize that my F150 is a F150 PS Diesel, and scheduled me for their best gasser tech today = 20E04 rescheduled for a week from now on 12/07/20 at 8 AM EST.