[jmperlik]

@rupert - first things first, let me welcome you here to the forums, as I see this is your first post = sorry that your 1st post wasn't on a more pleasant topic.

Trying to dissect your post and sounds like you've been getting a bit of the FoMoCo run-around.
Some questions for you:

1. Do you know the date of manufacture of your 2019 model year?
2. Did your truck have the original FSA 18E02 (see below) previously performed?
3. When you say you got "failure notice", are you talking about a CEL (Check Engine Light) or a letter from Ford?
4. If a CEL, what was the code that the computer threw?
5. What was the exact date you brought it in when you got the "failure notice"?
6. What part number was shipped after a month before this 20E04 recall?
   JL3Z-9U433-A or JL3Z-9U433-B?

Sounds like you might have gotten caught in between these recalls timing-wise.

The part # for the new EGR By-Pass Valve being used for the 20E04 recall is JL3Z-9U433-B, which was first spotted in July of 2019 based on Post #96 of the infamous START HERE: Any owners affected by FSA 18E02 (EGR By-pass valve replacement) thread, so I would find it hard to believe that any of the faulty JL3Z-9U433-A version of the part would still be in Ford's parts supply chain more than a year later in late 2020.

From Post #18 of this thread, you can see that I called on Monday this week (11/23), the new JL3Z-9U433-B and gaskets were ordered, and they were scheduled to be delivered yesterday (11/25) from their parts distribution warehouse in NJ, so I don't understand how they could not locate this new JL3Z-9U433-B anywhere within the parts supply chain for you.

Believe it or not, I don't have any special "pull" with Ford other than being observant & vigilant here on these forums and setting a high expectation level based on the prices I paid for my vehicle and associated Ford Protect PremiumCare and PremiumMaintenance ESP (Extended Service Plans)

 

[rupert]

Thanks. Here's what I know in regard to your questions:

1. Do you know the date of manufacture of your 2019 model year? Built 10/3/2019. Took delivery on 10/30/2019
2. Did your truck have the original FSA 18E02 (see below) previously performed? Don't know.
3. When you say you got "failure notice", are you talking about a CEL (Check Engine Light) or a letter from Ford? CEL
4. If a CEL, what was the code that the computer threw? I can't find the paperwork but was told it was a "faulty EGR valve."
5. What was the exact date you brought it in when you got the "failure notice"? May 20, 2020. As I just happened to be passing a Ford dealership. Truck was repaired and returned June 12, 2020.
6. What part number was shipped after a month before this 20E04 recall?
   JL3Z-9U433-A or JL3Z-9U433-B? Don't know as I don't have the paperwork at hand. Service rep said it was a "new" part number which to him indicated there had been ongoing issues with the valve. I had the truck in for its 30,000 mi service interval on 10/29 and there was no mention of a recall notice. I can't say when the recall notice popped up on my Ford Pass app. I had been dealing with FOMOCO for months trying to get the email address corrected on the account. So I only saw the recall notice last Thursday, 11/19. Coincidently I had an appointment with the dealer that day to replace the fuel filters which they had neglected on the 10/29 service. They, naturally, did not have the filters in hand, even though I had made the appointment a week earlier. So now I'm waiting for the valve replacement as well as the fuel filters. No, I'm not all satisfied with the dealer service (it's not the dealer from whom I purchased the truck. Just happens to be somewhat convenient as through that area fairly regularly.)

Thanks

 

[jmperlik]

@rupert - observations based on your responses to my questions:

1. Un/lucky you as 20E04 covers vehicles built at Dearborn plant between 9/13/17 & 10/05/19
   => Based on your 10/03/19 Build Date, you're now pulled into 20E04 by three (3) days
2. Your 2019 didn't require FSA 18E02 to be performed (Build Date was not in range for 18E02)
   => Recall 20E04 now pulls you into the "fun" us early owners were put thru
3. If you brought it in for the CEL in May 2020, they should have replaced EGR By-Pass valve w/JL3Z-9U433-B
   => May want to track down/find your RO(s) to confirm the newer JL3Z-9U433-B was installed
   => If you did indeed have JL3Z-9U433-B installed, I would feel safe taking your trip to FL
4. Not sure what availability of JL3Z-9U433-B was six (6) months ago in May/June 2020
   => 05/20/20 to 06/12/20 is more like 3 weeks
   => Don't know if dealer sat on the parts & fix since RO was warranty work for non-local owner
5. Recall 20E04 just announced last week on 11/20/20

Sorry to hear about all of the issues you've had with your dealer, as Ford's dealer network seems to be spotty based on feedback I read here on the forums. Counting myself as lucky to have a good dealer with a great Service Manager and a solid lead diesel technician that take care of me and my 2018 F150 PS Diesel.

 

[rupert]

Thanks. I'll try to get details on the last "fix" when they open tomorrow. Our probable itinerary is VA to FL. Several weekend trips in FL with the dogs and travel trailer. Longer trips to GA and AL for some events and back to VA in April. So, we're pretty much road hogs for the next several months. That's why I want to get this straight before heading south. Really appreciate the info here and wish i had found this forum while I was shopping for the truck. Happy holidays all.

 

[jmperlik]

Just got "the call" from my dealer that all of the parts for my 20E04 recall and block heater installation are in = parts were available in the greater NYC area based on how quickly my dealer's Parts Manager reacted. I suggest anyone else who is concerned about this recall to move fast before the parts supply chain dries up.

I'm scheduled for my 20E04 recall and block heater installation on Monday 11/30/20 at 8AM EST.

Will post back with outcome and hopefully some pics on Monday night.

 

[rupert]

@rupert - observations based on your responses to my questions:

1. Un/lucky you as 20E04 covers vehicles built at Dearborn plant between 9/13/17 & 10/05/19
   => Based on your 10/03/19 Build Date, you're now pulled into 20E04 by three (3) days
2. Your 2019 didn't require FSA 18E02 to be performed (Build Date was not in range for 18E02)
   => Recall 20E04 now pulls you into the "fun" us early owners were put thru
3. If you brought it in for the CEL in May 2020, they should have replaced EGR By-Pass valve w/JL3Z-9U433-B
   => May want to track down/find your RO(s) to confirm the newer JL3Z-9U433-B was installed
   => If you did indeed have JL3Z-9U433-B installed, I would feel safe taking your trip to FL
4. Not sure what availability of JL3Z-9U433-B was six (6) months ago in May/June 2020
   => 05/20/20 to 06/12/20 is more like 3 weeks
   => Don't know if dealer sat on the parts & fix since RO was warranty work for non-local owner
5. Recall 20E04 just announced last week on 11/20/20

Sorry to hear about all of the issues you've had with your dealer, as Ford's dealer network seems to be spotty based on feedback I read here on the forums. Counting myself as lucky to have a good dealer with a great Service Manager and a solid lead diesel technician that take care of me and my 2018 F150 PS Diesel.

I got a duplicate of the June repair order while at the dealer today. (Service fuel filters.) The part installed was actually "none of the above." Order says JL3Z-9U433-C. The original EGR also had a leaking cooler valve which seems to have been the reason for the CEL. Still waiting for the parts for the latest service call and will post the part nos when received.

 

[jmperlik]

@rupert - thanks for getting the duplicate RO printed up and now making things even crazier with the new "C" part!

I'll be checking EGR By-Pass Valve part numbers on Monday!!!

 

[jmperlik]

Scheduling snafu this morning = new guy handling the scheduling now who didn't realize that my F150 is a F150 PS Diesel, and scheduled me for their best gasser tech today = 20E04 rescheduled for a week from now on 12/07/20 at 8 AM EST.

 

[RBaker]

I feel better and in no rush with this removed.

 

[Milehghcty]

When I called a Ford dealer in Crestview FL and gave them the number 20N04, they indicated this was for a steering damper for a Superduty. Checked my FordPass App and it indicates 20E04 (vs 20N04). The dealer then was able to confirmed it is the EGR ByPass Valve and they will order the parts which will take a couple of days. The parts list included about 5 different part #s but the EGR Valve was the 9U433-b. The remaining parts were gaskets (part #s ending in c thru e) and a bolt. I then left a message with service to schedule me in next week to complete.

Why are you all seeing 20N04 vs the 20E04? Even tho my 2018 already had the 18E04 completed in Feb 2020, seems odd the have another one completed so soon and hopefully there won't be any surprises when I end up for service next week (if scheduled).

 

[jmperlik]

@Milehghcty - sorry for the 20E04 vs 20N04 confusion, as I seem to be the one to have propagated that typo, as even my own screen capture shows 20E04. I have corrected all previous references to 20N04 as to not confuse anyone further. Thanks for catching/calling out my error/brain-fart!

 

[wreedsvt]

My parts have been ordered as of 12/1/2020

 

[Andy]

My parts have been ordered as of 12/1/2020

Mine were ordered 11/30. Dealership just called today (12/2) and said the parts are in. Goes in 12/11 to be fixed. Fingers crossed as the service advisor told me this is their first one. He wasn't even familiar with the recall when we spoke on the phone 11/30.

 

[Scott_Faunce]

Mines going in on Monday, 12/7. Sounds like they were able to get the parts pretty quickly. They were able to take care of the last recall the same day. Hoping that's the case this time as well.

 

[JIM]

Mines going in on Monday, 12/7. Sounds like they were able to get the parts pretty quickly. They were able to take care of the last recall the same day. Hoping that's the case this time as well.

Had mine in last week took them 2 days to get it done not a fun job and hard to get to I worked on diesels for 20 plus years and I saw the diesel industry change from mechanically controlled to electronic controlled biggest problem is heat hope it is a cure and not the start of future problems .

 

[acy540]

Just showed up on my ford pass. Round #2. may be going back to an EB. had about enough

 

[taylormade]

Hey All!!
First post. Wanted to help how I can for this issue. Just got truck back last night from dealer, I have a 2018. Here a snip from my invoice.

 

[jmperlik]

@taylormade - first off let me welcome to you the forums here with your first post! Please introduce yourself in a thread over in the New Member Introductions sub-forum when you have a chance.

Thanks for posting all of the part numbers from your RO (Repair Order) for the rest of the members. Pretty sure I am getting the JL3Z-9U433-B Valve Assembly part also, but I will also check that 567157 number on the same line = there is a question around if we are getting the "B" part or the "C" part that @rupert indicated he got this summer.

Good to see your technician indicated that the thrust washer on the shaft was still intact = good to have documented! I hope to see the same in my RO next week...

Again welcome to the club and thanks for posting the screen capture!

 

[Laytunes]

Just showed up on my ford pass. Round #2. may be going back to an EB. had about enough

Two recalls and that's enough for you to sell a $60,000 truck and buy a new one.. haha ok. The EB has it's fair share of issues as well. Nothing's perfect.

 

[Laytunes]

Had mine in last week took them 2 days to get it done not a fun job and hard to get to I worked on diesels for 20 plus years and I saw the diesel industry change from mechanically controlled to electronic controlled biggest problem is heat hope it is a cure and not the start of future problems .

It's a cure, otherwise they wouldn't be doing it. The first one was a band-aid it would appear.